GAS GRILL SUPPORT

Support Articles

Grill isn't preheating
Close the lid when you preheat if you aren't getting a high enough temperature. Preheat the grill for 15-20 minutes and increase the temperature control setting.
Yellow flames instead of blue
When grilling with a gas grill, the flame should be blue. A healthy grill flame may have a little yellow on the tips of the blue flame, but if you’re seeing a solid yellow flame, something
No gas flow
You are either out of gas or your excess flow valve tripped. First check for gas in your cylinder. Typically a full cylinder weighs about 34 pounds and about 17-18 when it's empty. You can w
Why won't my gas grill light?
There are many reasons as to why your gas grill isn't lighting. Make sure to check the burners, ignition battery, electrode wires and the propane tank.Check the burnersCheck that the grill b
Light Gas Grill with a Match
Make sure you are following this method: Do not lean over grill while lighting.Turn gas burner control valves to Off.Open lid during lighting or re-lighting.Open the valve on your propane t
GAS GRILL SUPPORT
Grill isn't preheating
Close the lid when you preheat if you aren't getting a high enough temperature. Preheat the grill for 15-20 minutes and increase the temperature control setting.
Yellow flames instead of blue
When grilling with a gas grill, the flame should be blue. A healthy grill flame may have a little yellow on the tips of the blue flame, but if you’re seeing a solid yellow flame, something
No gas flow
You are either out of gas or your excess flow valve tripped. First check for gas in your cylinder. Typically a full cylinder weighs about 34 pounds and about 17-18 when it's empty. You can w
Why won't my gas grill light?
There are many reasons as to why your gas grill isn't lighting. Make sure to check the burners, ignition battery, electrode wires and the propane tank.Check the burnersCheck that the grill b
Light Gas Grill with a Match
Make sure you are following this method: Do not lean over grill while lighting.Turn gas burner control valves to Off.Open lid during lighting or re-lighting.Open the valve on your propane t

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